Thank you for visiting felotoolsusa.com an authorized felo distributor Free Shipping in the US for orders over $75 and hassle free returns. NOTICE: MOST ORDERS ARE NOW TAKING 7 TO 10 BUSINESS DAYS TO SHIP. WE APPRECIATE YOUR PATIENCE.
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
If you received an item you did not order then we will cover the return shipping. If you ordered the wrong item or simply decide you no longer want the item then we will require that you pay for the return shipping costs.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Fast and Free Delivery on orders over $75.
No questions asked 30 day return policy.
Not happy? Just let us know and we will make it right!